Why Your Hotel's Phone System Matters
Choosing the right phone company is an important decision that helps your hotel run cleanly and saves you money. Think of your phone setup as the backbone of your business—it connects the front desk, room cleaning staff, maintenance teams, safety systems, and your guests all at once.
Helping Your Staff Work Faster
Trading in old-fashioned traditional landlines or bulky equipment closets for modern internet calling completely changes daily work. Housekeeping teams can press a few buttons on a room phone to instantly update the front desk when a room is clean. This saves time and keeps your team organized.
Making Guests Happier
A modern phone system makes visitors feel right at home. Front desk staff can see a guest's name on the screen the moment they call from their room to say hello personally. It also makes wake-up calls reliable and ensures guest requests are sent to the right department without anyone getting disconnected.
By removing expensive hidden repair fees and user licensing traps, upgrading to a modern system is a smart investment that saves your business money while making your hotel a better place to stay.
How We Rated Each Provider
We looked at five simple areas that matter most to hotel owners. Note: All ratings are based on a simple scale from 1 to 10. We compared fair pricing plans, helpful hotel features, how easily the system grows with you, simple setup steps, and reliable day-to-day customer help.
| Rank & Provider | Price | Features | Scalability | Easy Setup | Customer Help | Total Score |
|---|---|---|---|---|---|---|
|
1
Voice Carrier
Top Pick |
9.9 | 9.8 | 9.7 | 9.8 | 9.9 | 9.8 |
|
2
PhoneSuite
Hotel Specialist |
8.5 | 9.5 | 9.0 | 8.8 | 8.9 | 9.0 |
|
3
Nextiva
Business Phones |
7.8 | 9.0 | 8.8 | 9.2 | 8.7 | 8.7 |
|
4
RingCentral
Global Systems |
7.2 | 9.4 | 9.3 | 8.5 | 8.1 | 8.5 |
|
5
Mitel
Traditional Brand |
7.5 | 8.8 | 8.5 | 7.8 | 8.0 | 8.1 |
|
6
8x8
Office Clouds |
7.6 | 8.5 | 8.4 | 8.6 | 7.9 | 8.2 |
Voice Carrier helps hotels save money by getting rid of hidden user fees that traditional phone companies charge.
- Shared Monthly Minutes: Instead of forcing you to pay a high monthly fee for every single room phone (which hurts your wallet when the hotel is half-empty), Voice Carrier lets you buy a bucket of shared minutes for the whole property.
- Great Hotel Features: They give you over 100 helpful phone features completely free, and provide PMS interfacing for a multitude of systems. These tools connect cleanly with your front desk computer system to handle check-ins, guest billing, and room cleaning statuses automatically.
- Easy to Grow: Works perfectly whether you run a small local motel or a massive chain of hotels across the country from one simple account.
- No Bulky Boxes: Everything works over the internet. This means you do not need to install heavy, expensive phone boxes at your property, making setup fast and stress-free.
- Top-Tier Customer Help: They scored incredibly high because they have reliable, 24/7 technical help teams based right here in the US to solve problems the moment you call.
A trusted company that builds phone setups solely for hotels. Their system features are great and talk easily to front desk software, matching Voice Carrier closely.
Well-known for friendly customer service and easy setup tools that make getting started simple for normal corporate offices.
A massive global phone company that offers extreme room to grow and thousands of advanced software connections.
An older, traditional brand found in large hotel chains worldwide, relying heavily on physical gear installed directly on the property.
A steady choice that works well for basic business communication and cheap overseas calling plans.